Customer Satisfaction Survey

Customer Survey

1- Do we attend your call promptly?*

Overall, how would you rate your experience with us?

2- Do we return your call promptly?*

Overall, how would you rate your experience with us?

3- Do we rectify emergency problems quickly?*

Overall, how would you rate your experience with us?

4- Do we listen and understand your problems?*

Overall, how would you rate your experience with us?

5- Do we listen to your complaints?*

Overall, how would you rate your experience with us?

6- Does our guidance helpful to you in solving problems?*

Overall, how would you rate your experience with us?

7- Do we rectify the complaints to your satisfaction?*

Overall, how would you rate your experience with us?

8- Does our service meet the needs of your requirements?*

Overall, how would you rate your experience with us?

9- Are our staff respectful in providing the service?*

Overall, how would you rate your experience with us?

10- Do we leave your property clean and tidy state?*

Overall, how would you rate your experience with us?

11- Do we act in a professional manner? If not, what does it lack?*

Overall, how would you rate your experience with us?

12- Do our invoices clearly state what charges are related to?*

Overall, how would you rate your experience with us?

13- Is our continual improvement approach working for you?*

Overall, how would you rate your experience with us?

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