Customer Satisfaction Survey Step 1 of 2 0% Customer DetailsName*Email Contact Number* Customer Survey1- Do we attend your call promptly?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?2- Do we return your call promptly?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?3- Do we rectify emergency problems quickly?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?4- Do we listen and understand your problems?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?5- Do we listen to your complaints?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?6- Does our guidance helpful to you in solving problems?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?7- Do we rectify the complaints to your satisfaction?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?8- Does our service meet the needs of your requirements?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?9- Are our staff respectful in providing the service?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?10- Do we leave your property clean and tidy state?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?11- Do we act in a professional manner? If not, what does it lack?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?12- Do our invoices clearly state what charges are related to?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?13- Is our continual improvement approach working for you?*ExcellentPretty goodNeutralNot so greatTerribleOverall, how would you rate your experience with us?CAPTCHA