STELCO BillPay Rules

BillPay Rules

Account on disconnection - Account must not be disconnected for online payments.
Amount exceeds credit limit - Payment amount must be within the credit limit of NOT more then MRF100 including the bill amount.
Bill Already Paid - Bill was previously paid.
Bill Not Found - Incorrect account/bill number or missing of any compulsory fields when customer made the payment.
Payment Date Not Allowed - Payment date not within acceptable delay period of 5 days.
Referenced Part Payment Bill - Part payment bills are not allowed.
TQ: Exact Bill Amount Required - Accounts on termination queue requires a full payment of bills.

Click here to see an example of Billpay form

STELCO is committed to customer service and to improving the efficiency of its operations. Its vision is “To achieve total customer satisfaction through management excellence and staff satisfaction”.